PRINT POS INVOICE

General Description

The POS Invoice is a tax document in ticket format, designed to be printed on point-of-sale thermal printers. This format is compact, optimized for quick reading and complies with the legal requirements of electronic invoicing.

Requirements to Print

  • The sales invoice must be in status CLOSED (finalized).
  • It can only be printed from the window Sales Invoice List.
  • The user must have the Printing Permission assigned.
  • The POS printer must be previously configured in the Configuration window (width in characters, printer type, etc.).

How to Print a POS Invoice

  1. Open the window Sales Invoice List.
  2. Select the closed sales invoice from which you want to print the POS ticket.
  3. Right-click on the selected invoice.
  4. In the context menu, select "Print POS Invoice".
  5. The system generates the document in ticket format with the details of the sale.
  6. The document is automatically sent to the configured POS printer.

Required Prior Configuration

Before printing POS invoices, it is necessary to configure the printer from the window of Configuration:

  • Select the POS printer: Specify which thermal printer will be used.
  • Set the width in characters: Configure the paper width (usually 58mm or 80mm).
  • Configure margins and spacing: Adjust according to the printer model.
  • Set header and footer: Company information, NIT, DIAN resolution, etc.

Typical Use

The POS Invoice is printed when you need:

  • Deliver a compact sales receipt to the customer at the point of sale.
  • Print tickets for quick over-the-counter sales.
  • Comply with electronic invoicing requirements in ticket format.
  • Optimize the use of thermal paper in high-volume operations.

Important Considerations

  • The POS Invoice contains all the required tax information, but in compact format.
  • The format is optimized for thermal printers, not for laser or inkjet printers.
  • If the printer is not configured correctly, the document may come out cut off or with incorrect format.
  • The POS Invoice can be printed multiple times if necessary (ticket reprint).
  • The printed document must be delivered to the customer as legal proof of the transaction.
  • For high-value sales or corporate customers, it is recommended to print the complete Sales Invoice instead of the POS format.

Troubleshooting Common Problems

The printer does not print:

  • Verify that the printer is turned on and connected.
  • Confirm that the correct printer is selected in the Configuration.
  • Check that thermal paper is available.

The document comes out cut off or with incorrect format:

  • Verify that the width in characters is configured correctly.
  • Adjust the margins in the Configuration.
  • Confirm that the printer model is compatible with the format.

The document does not meet legal requirements:

  • Verify that the company information, NIT and DIAN resolution are correctly configured.
  • Check that all mandatory fields are included in the format.
  • Consult the accountant or tax advisor to validate the format.

Kardex Tauro - Professional Inventory Management System

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