The customer returns your TV and you don't know why: the chaos of warranties without control

The warranty that weighs more than the product

Selling a TV seems simple, until the customer returns it saying 'it stopped working'. When was it purchased? Is it under warranty? Is there replacement stock? Without traceability, every return is a mystery that costs money.

Kardex Tauro: your shield against the return chain

• Serial linked to customer: with Add Serials, every TV you sell is associated with a serial number, an invoice and a customer. If it's returned, you know exactly who bought it and when.
• Automatic warranty: the system tells you 'this product has warranty until...' without you calculating it.
• Traced replacement: when you return a product, Kardex records the intake, the reason and the serial of the replacement. The entire history stays in the item's Kardex.

So your appliance store stops guessing. Every warranty is documented, every replacement has an owner and every loss is understandable.